How should a Phoenix Fire Department member conduct themselves while on and off-duty?

A member of the Phoenix Fire Department is expected to conduct themselves in a professional manner both on-duty and off-duty due to the nature of their role in public service and public safety. Professionalism reflects the values of the department, including integrity, accountability, and respect. Firefighters are often seen as role models in the community, and their behavior can significantly influence public perception of the department.

While being friendly is also important in building rapport within the community, the core focus on professionalism encompasses maintaining a respectful and responsible demeanor at all times. Similarly, a casual approach may undermine the seriousness of their responsibilities, and a selfish manner would contradict the essential selflessness required in emergency services. Thus, professionalism serves as a foundational guideline for firefighter conduct, reinforcing their commitment to serving the public effectively and positively.